30 Day Free Returns

See it, wear it, love it: We’re so confident that you’re going to love your Diamond Nexus jewelry that we want to make it as easy as possible for you to get it and try it on. If you decide not to keep your jewelry, you can return your item within 30 days for an exchange or to receive a full refund.

You may initiate a Return Merchandise Authorization (RMA) request through your My Account Dashboard by clicking here.

Once approved, customers in the US and Canada will be provided a shipping label and a packing slip. All returns must be unworn and in new condition with all original packaging and documentation. For returns with missing items, there will be a minimum $25 charge.

Please note:

Returns must be postmarked within 30 days of receiving your order.

Clearance and closeout items are non-refundable, unless the product arrives damaged or defective.

There may be a restocking fee associated with returns of semi-custom and custom pieces.

Additional fees due to shipping upgrades are non-refundable.

Diamond Nexus is not responsible for lost or stolen items.

International orders, clearance and select other items are not covered under our normal returns and guarantees policy.